Overview
At Smith Everyday Deals, customer satisfaction is important to us. Please review our Return & Exchange Policy carefully before making a purchase.
Damaged or Defective Items
- Customers must report any damaged or defective item within 48 hours of delivery or pickup.
- To be eligible, items must be unused and in their original packaging.
- Customers are required to provide clear photos of the damaged or defective item for verification.
- Once verified, we will offer an exchange or replacement for the same item.
Exchanges
- Exchanges are only available for damaged or defective items.
- We do not offer exchanges for change of mind, incorrect orders placed by the customer, or normal wear and tear.
Returns & Refunds
- All sales are final.
- We do not accept returns or issue refunds for change of mind due to shipping and handling costs.
- Refunds are not available unless required by law.
Shipping Fees
- Shipping fees are non-refundable.
- Customers are responsible for any return shipping costs unless the item is confirmed to be defective.
Contact Us
If you receive a damaged or defective item, please contact us within 48 hours at hello@smitheverdaydeals.com
Include:
- Your order number
- Photos of the item
- A brief description of the issue
Final Notes
- Requests submitted after 48 hours of delivery may not be eligible for exchange.
- Smith Everyday Deals reserves the right to refuse exchanges that do not meet the conditions above.